Terms & Conditions

Use of this site constitutes full agreement to the following terms. Please read carefully before placing an order.

Business details

BAVEL Jewelry
Address: HaTapuach 101, Omer, Israel
Phone: 054-338-8422
Email: info@bavel.digital
Site: baveljewelry.com
Business reg. no. (ח.פ.): 558626875 | Service hours: Sun–Thu 09:00–18:00

General

BAVEL Jewelry is a lab-grown diamond jewelry brand. All jewelry sold on the site is made from lab-grown diamonds only, accompanied by an IGI authentication certificate.

Age limit

Use of the site and purchases are permitted only for those aged 18 and over. Making a purchase constitutes a declaration that you are at least 18. BAVEL Jewelry is not responsible for purchases made in violation of this age limit.

Orders and payment

• Payment options: credit cards, PayPal, up to 12 installments
• Prices shown include VAT as required by law
• Order confirmation will be sent by email within an hour of order placement
• We reserve the right to cancel orders in cases of significant pricing errors

Business liability

BAVEL Jewelry will make every effort to ensure customer satisfaction. However, the company will not be liable for direct, indirect, incidental, or consequential damage resulting from product use, including property damage, physical injury, or any other damage caused by improper use of the jewelry. The company's liability is limited to the cost of the product purchased only.

Cancellation terms

Order cancellations follow the Israeli Consumer Protection Law, 1981:

• You may cancel within 14 days of receiving the product or the disclosure document, whichever is later
• Cancellation by a person with disability, senior citizen (65+), or new immigrant — within 4 months
• In case of cancellation, you will receive a full refund minus a cancellation fee of up to 5% or ₪100, whichever is lower
• A product made specifically to a personal order (choice of metal, carat, stone, size or engraving) cannot be cancelled once production has begun, per Section 14C(d)(4) of the law; before production begins, cancellation is free with no cancellation fee

To cancel: info@bavel.digital | 054-338-8422 | Mail: HaTapuach 101, Omer, Israel. Please include your full name, ID number and order number. Service hours: Sun–Thu 09:00–18:00

Intellectual property

All content on the site — images, texts, logo, design — is the exclusive property of BAVEL Jewelry and protected by copyright. No copying, distribution, or commercial use is permitted without written approval.

Warranty and maintenance

• Manufacturer warranty: 12 months from delivery of the jewel, against manufacturing defects
• Covered: setting or soldering defects, a stone loosened by a manufacturing fault, plating defects — inspection, repair or replacement free of charge
• Not covered: natural wear, scratches, damage from misuse, loss or theft, and repairs not performed by BAVEL
• Claims: contact info@bavel.digital or WhatsApp 054-338-8422 with your order number and photos — response within 2 business days. Plus complimentary cleaning and inspection twice a year

Law and jurisdiction

These terms are subject to the laws of the State of Israel. Exclusive jurisdiction is given to the competent courts in Israel.